1.1 Collection of personal Information

Visiting and navigating the HIELAMAN INDUSTRIES Property is possible without the obligation to disclose personal information. However, it is essential to note that opting not to provide personal information may affect your eligibility to engage in or utilise specific features of an HIELAMAN INDUSTRIES Property. Voluntarily disclosing personal information, defined as your name, postal address, telephone number, and email address, is an option you may choose to exercise. Such information can be conveyed through the following means:

1.2 Contact Us Web Form

When contacting HIELAMAN INDUSTRIES with inquiries or comments through the Contact Us form, it necessitates the submission of identifiable personal information along with your feedback. This practice is essential for the thorough addressing of your concerns. Please be advised that the provided information will be documented and securely stored within HIELAMAN INDUSTRIES systems.

During your visit to an HIELAMAN INDUSTRIES Property, specific information related to your visit will be automatically logged. This includes details such as the Internet Service Provider and IP address used to access the Internet, the date and time of site access, the specific pages visited on our website, and the Internet address of the originating website, if applicable, from which you directly accessed our site. This information is utilised to enhance your user experience, facilitate the operation of our site, support marketing and advertising efforts, and fulfil other operational objectives.

We may use the personal information you provide for purposes including to respond to your inquiries and requests, provide you with information on our products and services and those of third parties that we think may be of interest to you, and for our own business purposes.

• We may share your personal information with third parties for purposes including:

• Help us maintain and operate our website or for other reasons related to the operation of our own business or marketing.

• Where it may be necessary to verify an individuals or company’s identity.

• Contact you with product updates or other promotional notices and information about HIELAMAN INDUSTRIES and its affiliates.

• Respond to your questions, inquiries, comments and instructions and to retain such requests as part of our consumer affairs database.

• Help prevent fraud or imminent harm and maintain the security and integrity of our systems.

• Comply with legal process, including an authorised subpoena, governmental request or investigation, or as otherwise required by law.

• Complete a corporate transaction. As our business develops, we may sell, buy, or transfer corporate assets, and in such transactions customer information may be one of the transferred business assets. Also, in the event that our website, company, or substantially all of its assets are acquired, personal information may be one of the assets transferred in such acquisition.

4.1   MINORS UNDER 18

HIELAMAN INDUSTRIES does not knowingly collect personal information from visitors under the age of 18, except as otherwise set forth below. Most of our HIELAMAN INDUSTRIES Properties are general audience websites or digital properties directed towards general audiences. For those sites that may be directed at minors under 18, we do not knowingly collect personal information without parental consent. In the event that we learn that we have collected personal information from a minor under age 18 without verification of parental consent, we will delete that information. If you are a parent concerned that your child may have provided personal information to us, please contact us in the manner described in the “Contact Us” section of the HIELAMAN INDUSTRIES website.

4.2   SECURITY

We maintain physical, electronic, and procedural safeguards to help secure information.

4.3 EXTERNAL LINKS

HIELAMAN INDUSTRIES Properties may contain links to other websites, including those of advertisers. HIELAMAN INDUSTRIES Pty Ltd take no responsibility for the privacy practices or the content of other websites. We encourage you to read the privacy policies provided by other websites before you provide personal information to them.

4.4 CHANGES TO THIS

HIELAMAN INDUSTRIES Pty LTD retains the right to amend, change, modify, add or delete portions of this Privacy Policy at any time. We encourage you to visit this privacy policy frequently.

4.5   CHOICE/OPT-OUT

To opt-out of receiving promotional email messages from us, please see the “Choice/Opt-Out” section of any email message or see the “Contact Us” section below. We will process your request as soon as commercially feasible. Please note that any request to “opt-out” may still result in us maintaining a copy of your personal information for archival purposes.

In the event that you have any questions about this Privacy Policy, you may contact HIELAMAN INDUSTRIES in any of the ways noted below. If you are a registered user of this website, you may contact HIELAMAN INDUSTRIES by emailing info@hielaman.com.au to correct or update your personal information.